Good customer service is different from company to company, Here is a feedback we received for excellent customer service
"We really appreciate the instruction you (Eng. Amila Perera) provided us to approve our survey plan and specially when designing our building plan . Your creativity and listening to client's requirements is highly admirable. That makes our architectural house plan budget friendly and amazing. “That is so much more beautiful than we expected”,Thank you very much for your commitment for fulfilling our dream home."